Author Archives: Nicky Smith

Business Continuity and Disaster Recovery: How We Keep Your Business Up and Running 24/7/365

While email and web chat are increasingly becoming preferred communication channels, many of today’s customers insist on being able to pick up the phone and get in touch with a business – whether it’s to ask questions about a potential product or service, get support for a prior purchase, or for any other reason. But […]

Cloud-based Telephone Services to Education and Government with a Commitment to Best-of-Class Service

Today’s educational organizations and government agencies face increasing pressure to be more efficient, more cost-effective and more innovative. And that’s where our cloud-based telephone services make the difference! Unlike conventional phone systems that are costly to purchase and maintain, offer limited features and functions, and are inflexible when it comes to making changes or scaling, […]

Is Your Organization Being Held Back by Your Premise-Based PBX Phone System?

A growing number of organizations are saying goodbye to their conventional analog on-premise analog PBX phone system. Here are the key reasons why they’re saying good riddance to a bad system: Excessive up-front costs: premise-based PBX systems are expensive to purchase, install and maintain. For many small and mid-sized businesses, the CapEx burden is prohibitive, and […]

In-House PBX+SIP Trunking vs. Hosted VoIP

What’s the Smarter Phone System Investment? When it comes to making wise investments, organizations need to borrow a page from the consumer playbook and “get the most for the least.” This doesn’t necessarily mean getting the cheapest price. It simply means that businesses need to assess their needs, conduct marketplace research, evaluate potential solutions, and […]

4 Reasons to Choose a Local VoIP Vendor

We all know that all businesses these days need to 4 Reasons to Choose a Local VoIPVendor We all know that all businesses these days need to “think global and act local.” But when it comes to selecting the right VoIP vendor, this wisdom needs an adjustment: “think global and choose local.” Let’s start with the first part of this advice: think […]