VoIP Solutions Provider Carolina Digital “Saves Spring Break” at Arapahoe Charter School

school_logo_transLike many IT specialists in the education field, Arapahoe Charter School‘s (ACS) network administrator Mark Prescott planned to spend the recent Spring Break taking care of some routine maintenance tasks, and enjoying a well-deserved breather after a busy semester. However, when his school’s on-site private branch exchange (PBX) suddenly went down, he was forced into action and made a quick-thinking decision that turned a potential nightmare into a triumphant success story: he called VoIP solutions provider Carolina Digital.

To Mark’s amazement, that same afternoon Carolina Digital’s CEO Nicky Smith arrived with a team of experts who rapidly integrated the necessary SIP trunks, which linked the school’s communication server with its Internet telephone service provider (ITSP).

The end result was that instead of being off-the-grid for what could have been weeks — which would have been unacceptable to staff and parents alike — ACS’s telecommunication system was back online and, what’s more, much improved and primed for the school’s next phase of its infrastructure development plan.

“We had already planned on switching our telecommunications from a landline system to a VoIP system, and the work that Carolina Digital did actually ended up moving us significantly forward towards that goal,” commented Mark Prescott. “Nicky and his team achieved in one day what I expected would take two weeks. They were extremely responsive, professional, and truly understood that telecommunications in a school setting isn’t just about the technology and hardware, but it’s also about security, safety and meeting standards. The experience was better than I could have possibly imagined. Carolina Digital literally saved Spring Break for us!”

“We pride ourselves on being responsive and always putting our customers first, without compromise,” commented Nicky Smith, whose company is a leading provider of USAC Category 1 eligible hosted telecommunications for K-12 schools in the Southeast United States. “Mark is an innovator, and on the leading edge of educational technology. He championed VoIP in his school because he knows how it empowers staff, supports parents, and helps drive overall student engagement and success. It was a pleasure to be there for him and his team at ACS when they needed us the most.”

For additional information regarding Carolina Digital, visit http://carolinadigital.net or email inquiry@carolinadigital.net.

About Carolina Digital
Carolina Digital is a pioneer of hosted phone services, and provides products that improve the capabilities of business and education telephony, while reducing their overall cost. The company’s offerings stand out for their excellent value, including very competitive pricing, the industry’s deepest feature set, ease of deployment, and many user-friendly packages – from a full turnkey set-up including dial tone and VoIP phones, to automated call answering and routing solutions that work with existing land lines, cell phones or VoIP phones.

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FCC Rules VoIP Providers Can Directly Request Numbers

FCC_NewsWashington, D.C. (June 18, 2015) – The Federal Communications Commission today modernized and streamlined its rules governing the distribution of phone numbers by leveling the playing field for interconnected Voice over Internet Protocol (VoIP) providers, which are increasingly popular with consumers.

Interconnected VoIP providers – defined as those capable of placing and receiving calls to and from the traditional phone network — currently must get numbers from third-party carriers. Allowing these providers to go directly to numbering administrators for phone numbers will benefit consumers by reducing costs and promoting additional competition from these innovative VoIP providers, the FCC found.

The Order adopted unanimously by the FCC also facilitates the ongoing transitions in communications technology that are sweeping the nation and improves FCC oversight of the numbering system. These improvements will help ensure that calls connect nationwide and provide more accountability in and protections for the numbering system.

Nearly one-third of all retail local telephone connections – about 48 million connections – were served by VoIP at the end of 2013. Giving VoIP providers direct access to numbers will promote competitive choice for consumers, including by speeding the transfer of a customer’s existing number to or from an interconnected VoIP provider, known as “porting” a number.

The Order also imposes a number of conditions to protect and enhance the security and integrity of the numbering system. Conditions will also ensure that all numbers distributed are used, protecting the system from running out of phone numbers.

Action by the Commission June 18, 2015 by Report and Order (FCC 15-70). Chairman Wheeler, Commissioners Clyburn, Rosenworcel, Pai and O’Rielly. Chairman Wheeler, Commissioners Clyburn, Rosenworcel, Pai and O’Rielly issuing statements.

Hosted PBX Telephone Solutions

Carolina Digital Phone
Carolina Digital Phone is your choice for comprehensive telephone system solutions. No matter what call support you need, Carolina Digital Phone has the technology and experience to make it happen.

In the past, businesses had to rely on complicated phone systems. However, thanks to advancing technology, it is now possible to have superior phone service with a hosted PBX telephone system. Unlike traditional phone systems, our telephone system is entirely digital. This means that instead of installing land lines, all that is required for service is an active Internet connection to create an IP digital phone through VoIP technology.

Even if you have telephone service that seems to work, there are advantages to digital telephone systems to consider. Since our service relies on an existing Internet connection, there is no need for cumbersome and costly installation procedures. All you need for a complete revitalization of your phone system are working phones.

Additionally, our hosted PBX offers the best service. With our IP digital phone system, you have unlimited inbound and outbound call capabilities. Moreover, with VoIP technology, it is easy for employees to conduct business from any location. This means that employees have the same access to quality phone service from their office, client locations, home and more. As long as there is an active Internet connection, every employee can stay connected at all times.

To make the transition easier, Carolina Digital Phone also offers a worry-free web portal to streamline management and administration of the system. On top of that, our call center application is available to provide additional support that will increase customer responsiveness for the ultimate phone service in the modern business era. Call (336) 691-2000 today to speak to a telecommunications specialist. You could save up to 60% over your current telephone service provider with our hosted PBX service.

Four Reasons to Move Your Phone System to The Cloud

When it comes to business phone systems, there are several decisions that an organization must make.

Perhaps the most basic, though important, is whether to pursue an on-premise or cloud-based solution. While there are advantages to both, many firms are increasingly reaching the conclusion that a cloud-based option is superior. Here are four reasons why cloud business phone systems are becoming more popular.

1. Lower Upfront Cost
One of the biggest advantages offered by a cloud business phone system is a low upfront cost. An on-site solution, on the other hand, requires significant costs on the front end, as the company needs to purchase and install a server on the premises. This makes cloud business phone systems particularly appealing to smaller businesses, as upfront costs are typically more of a burden. Of course, larger firms can also take advantage of these initial cost savings. Read At NetworkWorld Here

2. Greater Scalability
Another key reason for cloud business phone systems is greater scalability. As a business grows and expands it will require more phone lines, more features, more data storage capabilities and so on. With a cloud phone system, the business can increase its usage at any time. If the business contracts or experiences a less busy period, it can reduce usage and save money. With an on-premise solution, the firm must initially purchase a larger-than-needed appliance in order to prepare for growth. Until that time, the firm will essentially have overpaid for its Unified Communications needs, resulting in inefficiencies. When the business’s growth requires an upgrade, it will need to purchase a whole new solution, repeating this process.

3. Better Disaster Recovery
Disasters can and will strike businesses of all sizes, no matter their geographic locations. Organizations need telecommunications solutions they can depend upon in these circumstances. Cloud phone systems are undoubtedly superior in this regard. With the system based off-site, damage that affects the business will not necessarily incapacitate the service provider. The office may be shut down, but business operations can quite possibly continue. If the solution is based on-premise, any damage sustained by the office will also affect its communication system, thereby exacerbating the damage caused by the catastrophe.

4. Location Independence
Another advantage of hosted business phone systems is location independence. A hosted system enables businesses to redirect calls to any landline, international or mobile number. If a business or its owners relocate, they can continue to use their old phone numbers. This is critical for many firms since changing an established number can cause confusion among existing clients. Remote work is rapidly increasing in popularity, as it has the potential to improve employee morale and productivity while saving money. However, to be a viable solution, companies typically need to ensure that remote workers have access to robust telecommunications tools. Hosted phone systems are the most effective way of achieving this goal. Read More at this Link

Cloud-Based VoIP Services Providers Can Save Your Business Monthly Expenses

Carolina Digital PhoneSince Alexander Graham Bell invented it into existence, reliable phone service has played a vital role in keeping businesses up and running. That telephone on the desk makes it possible to take orders, obtain supplies and keep in touch with customers. Let’s face it: If your phone system should ever fail, you might as well lock up and go home. There’s only one problem. Unless you’ve upgraded to hosted Voice over Internet Protocol, or VoIP, you’re spending far more than you should on your telephone service.

How Your Telephone System Affects Your Bottom Line:  Some fail to realize the expense of using so-called plain old telephone services. Traditional POTS systems rely on analog technology to transmit data through electronic frequencies. While this methodology is cheap and simple to transmit over short distances, voice quality fades in a hurry when vast expanses come into play. To overcome this inherent defect, old-fashioned telephone services rely on a public switched telephone network, or PSTN, to transfer calls incrementally between locations through a grid of cables, satellites, switchboards and telephone lines. Each such transfer adds to the cost, sending long-distance rates that much higher with each additional mile. For this reason, POTS systems normally charge by the call. With hosted services, on the other hand, it’s a different story.

The Benefits of VoIP for Business: Instead of paying by the call, the business that switches to hosted PBX and VoIP services will incur just a moderate monthly fee with unlimited calls allowed and no extra charge for long distance. That’s because these services utilize a broadband Internet connection to transmit data digitally from the point of origin to the telephone exchange that’s closest to the final destination.

In addition to saving money, hosted VoIP and hosted PBX services are:

  • Reliable. Regardless of external influences, round-the-clock monitored maintenance will keep your system up and running.
  • Scalable. Your hosted service can expand or contract to match the changing needs of your business.
  • Versatile. No antiquated POTS system can provide the advanced features you’ll get from an Internet-based service.
  • Mobile. Users of hosted PBX and hosted VoIP can make and receive calls through a laptop or forward incoming communications to a mobile phone.
  • User-friendly. The Web-based interface is intuitive and simple to use

If you’re still running with your business on outdated analog telephone services, it’s time to ask yourself why. For service on which you can always rely at a price that will make you smile, hosted PBX and VoIP are the only way to go. Once you’ve enjoyed the benefits of VoIP for business, you’ll wonder why you waited so long to switch. When considering Hosted VoIP for your business telephone system call the experts at Carolina Digital Phone at (336) 691-2000.

Stay updated by reading http://CarolinaDigital.Today and visit http://siptrunking.reviews for SIP Trunking Review and Options updates on VoIP Options for your business. For Schools Please visit http://erate.tips for USAC Updates and Tips for Using E-Rate Funding for Schools and Libraries.


Nicky Smith

About the Author: Nicky Smith – For the past 30+ years, computers, advanced technology and solving problems with this new technology have been his business. In 1978, he graduated from Appalachian State University in Boone, NC with the first graduating class in the 16 North Carolina Universities with an Information Systems degree from the College of Business. For the last 15 years Nicky has served as the visionary leader and CEO of CAROLINANET.COM, a web hosting and server colocation data center and since 2004 the CEO of Carolina Digital Phone offering hosted telephone services and SIP Trunking. Read more at his LinkedIN page http://www.linkedin.com/in/nickysmith

Follow Nicky Smith on Twitter @PBXintheCloud, Google Plus at https://plus.google.com/+Carolinadigitalphone/ and on Facebook