In-House PBX+SIP Trunking vs. Hosted VoIP

What’s the Smarter Phone System Investment?

When it comes to making wise investments, organizations need to borrow a page from the consumer playbook and “get the most for the least.” This doesn’t necessarily mean getting the cheapest price. It simply means that businesses need to assess their needs, conduct marketplace research, evaluate potential solutions, and select the one that delivers the most long-term value.

However, just like consumers, sometimes businesses can mistakenly head in the other direction: getting the least for the most. And since this unfortunate fact doesn’t come to light until after a purchase decision is made, businesses in this situation are forced to absorb the excess costs or purchase a replacement. Either way, it’s costly, time consuming, risky and frustrating.

Here’s what the above has to do with business VoIP phone systems. Some businesses are led to believe that they’ll get the most for the least by purchasing a low cost in-house PBX system, and then purchasing relatively inexpensive SIP trunks (these are telephone line trunks delivered over IP using the SIP protocol, and are necessary for an in-house PBX system to function).

Yet, like some ideas that sound good in theory, this is typically NOT a wise money-saving strategy. Here are the key reasons why:

  • Deployment Costs

One of the primary cost advantages of a VoIP phone system vs. a conventional landline hosted system is that businesses can use a single voice/data network vs. purchase separate networks.

However, this is often not the case when using an on-premise PBX with SIP trunking. To prevent data network degradation— and angry end users — many businesses are obliged to purchase a separate internet connection. This can cost anywhere from hundreds to thousands of dollars a year, depending on the number of users.

  • Training Costs

It goes without saying that a VoIP phone system will only generate efficiencies and advantages if people use it! However, end user training isn’t included in the on-site PBX+SIP trunking strategy. Businesses must purchase this separately from a consultant or telecommunications firm.

However, this isn’t a cost category with hosted VoIP phone systems. Training is included in the package, because a phone system that isn’t being used properly and fully isn’t an asset — it’s a liability.

  • Support Costs

Perhaps the only thing worse than having unhappy IT staff, is paying for unhappy IT staff. Yet that’s the scenario that many businesses face with on-site PBX+SIP trunking, because instead of completing the tasks in their job description, IT staff are bogged down and held back by endless support requests, software upgrades, configurations, and so on.

As such, businesses must pay higher labor costs (i.e. their IT staff is less productive and/or they must hire additional IT staff), or they must purchase a pricey maintenance contract.

With a hosted VoIP phone system, all support — including handling end user inquiries and performing system upgrades/updates — are covered by the off-site Solutions Provider. And since hosted VoIP phone system deployments use managed routers, many system configurations and changes can be made remotely when the business is closed.

  • Electricity Costs

On-site PBX systems need greater computing power, both for regular operation and for cooling. They also need larger uninterrupted power supply (UPS) units to run the system in the event of a power outage. This translates into hundreds or thousands of dollars a year in additional electricity costs.

With a hosted VoIP phone system, power requirements are minimal. Only Power over Ethernet (PoE) switches and modems/routers need power, along with a relatively smaller network of uninterrupted power supply units.

The Bottom Line

When businesses do the math and add up all of the costs of ownership — both direct and indirect — they typically arrive at a surprising conclusion: the money they expected to save by going with on-site PBX+SIP trunking is not just offset by the added expense, but eliminated. In other words: they would have achieved their goal of “getting more for less” by choosing a hosted VoIP phone system from day one!

To learn more about your options, and to get a clear and accurate understanding of the REAL costs of on-premise PBX+SIP trunking, contact the DigitalPhone.io team today at (336) 560-4400. Your consultation with us is free.

5 Reasons Why Organizations are Using Cloud Faxing

Cloud Faxing by DigitalPhone.ioA few decades ago, fax machines roamed freely on the business landscape: and it was good. Actually, it was groundbreaking. The idea of transmitting an exact facsimile of a document to anyone in the world — and within a matter of seconds — was incredible. Indeed, if you build a time machine and head back to circa 1988, you’ll be greeted by an orchestra of screeching fax machines (don’t worry, it’s a screech of joy, not of pain).

Well, here we are about to enter the third decade of the 21st century, and traditional fax machines are few and far between. In fact, some millennial doctors have no idea what to do with this ancient technology. But does this mean faxing is dead? Not at all!

On the contrary, faxing is alive and well. But like many other technologies, it has elevated to the cloud where it is enjoying a dynamic new lease on life. Here are 5 reasons why organizations are embracing cloud faxing — and why yours might want to join them:

1. Enhanced Security

Doctors, pharmacists, lawyers and many other professionals are using cloud faxing because it’s more secure. This is because unlike scanning and attaching a document to an email, faxing converts a document into base64 binary at its source, sends it through the Public Switched Telephone Network (PSTN), and then reassembles it at the other end. In addition, faxed documents are stored in a secure off-site data center.

2. Save Space

Office space is expensive — especially in premium locations. A conventional fax machine requires sufficient space to ensure safe and proper usage (and keep supplies nearby, like paper, ink, etc.). This is a non-issue with cloud faxing. It’s 100% virtual, and doesn’t take up any space.

3. Enhanced Convenience

Cloud faxing is available to employees whenever they want, and from where they’re working. They don’t have to wait to get back to the office, and they don’t have to wait in line or hike across the building. They can simply launch any internet-connected computer, laptop, desktop or smartphone, and send/receive faxes. They can also schedule faxes to be sent at a future date/time, and email faxes to colleagues or any other part (the receiving party doesn’t need to have cloud faxing — they will simply get an email with a PDF attachment).  

4. Cost Saving

Conventional fax machines are pricey to buy and maintain, and organizations need a dedicated line or switch — which adds to the cost. On the other hand, cloud faxing is extremely cost effective. There are no usage or long distance fees, nor is there a need to purchase new phone lines or upgrading existing ones.

What’s more, organizations with remote workers who need to send/receive faxes don’t have to equip them with fax machines. They simply provide them with cloud faxing, and save hundreds or thousands of dollars per year.

5. Detailed Reports

Readers of a certain vintage may recall that generating reports with conventional fax machines was — and remains — manually intensive and quite tedious. Cloud faxing completely changes this for the better. At any time and from anywhere, authorized users (e.g. managers) can simply login to review fax history, usage details, and other data.  

Are you ready to switch to cloud faxing — and reap all of the rewards above? Then call DigitalPhone.io today at (336) 560-4400. Your consultation with us is free.

4 Reasons to Choose a Local VoIP Vendor

We all know that all businesses these days need to 4 Reasons to Choose a Local VoIPVendor

We all know that all businesses these days need to “think global and act local.” But when it comes to selecting the right VoIP vendor, this wisdom needs an adjustment: “think global and choose local.”

Let’s start with the first part of this advice: think global.

What this means is that small and mid-sized businesses should ensure that they get the same enterprise-grade telecommunications features enjoyed by large multinational firms, such as: auto attendant, live call forwarding, call transfer, automatic call distribution, online message access, call queuing, call announce, company directory, hold music, voice and fax email messages, message notification, and call analysis, and reporting. And of course, the system must be quick to learn and easy-to-use.

Now for the next part of this advice: choose local.

Choosing a local VoIP vendor – and in this context, local can also be defined as regional (e.g. Midwest, Southeast, etc.) – is vital for 5 key reasons:

1. Pre-Sales Consulting

A local/regional VoIP provider will visit your business on-site – possibly multiple times – to assess your needs, consult with your different user groups (e.g. executive, technical, infosec, operations, etc.), analyze your infrastructure, and provide you with a solution that is custom crafted to fit your needs and align with your budget.

National vendors put the bulk of their resources into sales – not into pre-sales. And so while you may get some videos to watch or brochures to read, you shouldn’t expect someone to physically come on-site. And even in the few instances where this is the case, the person or team that arrives will have their “contract signing” pen at-the-ready, and will do everything they can to seal the deal – not objectively assess your needs.

2. Expert Installation and Configuration

Many businesses that choose “mass market” nationwide VoIP vendors quickly recall the old adage: you get what you pay for. Or in this case, you don’t get what you don’t pay for – because installation and configuration is a tedious, time consuming and complex process that can last for weeks. Quite often, many businesses that head down this path end up paying a consultant to clean up the mess, or they pay their VoIP vendor exorbitant “professional services” fees, which more than offset any cost-savings they hoped to realize.

Thankfully, the above isn’t a risk when choosing a credible local/regional VoIP vendor. That’s because their in-house experts – who understand the technology inside and out – will handle all installation and configuration details. And since they’ll have carefully assessed your needs (per the pre-sales consulting described above), you can look forward to a smooth, streamlined and stress-free experience.

3. 24/7 Responsive Support

The importance of 24/7 responsive support cannot be underestimated – not because you should expect something to go wrong with your VoIP system, but simply because your business isn’t static and fixed: it’s dynamic and evolving.

For example, at some point in the future – and it could be sooner than later – you may need to equip employees with an IP phone that they can use from their home office. Or, you may want to provide your sales reps with mobile apps so they can stay connected while on the road. Or, you may want to launch a remote call center to handle a surge in customer inquiries.

Whatever the scenario, you can be assured that a local/regional VoIP vendor is ready, willing and able to respond. This simply isn’t the case with most large vendors. When you need assistance, they’ll either refer you to a FAQ or some other (useless and confusing) resources, or they’ll sell you a very pricey maintenance package.

4. You’ll pay less than you think.

Many businesses that expected to save big by choosing a nationwide vendor discover that the opposite is true: they’re paying more and getting less than if they went with a local/regional vendor.

This is why nationwide VoIP vendors are popular acquisition targets these days: they’re cash cows. Customers think that they’re saving money and getting a better deal, when this simply isn’t the case. The numbers don’t add up.

The Bottom Line

Thinking globally and acting locally is a critical business paradigm. But when it comes to choosing the right VoIP vendor – which is one that will provide you with the shortest path to value – then it’s all about thinking globally and choosing locally!

To learn more, contact the DigitalPhone.io team today. Your consultation with us is free. Your consultation with us is free. Call (336) 544-4000.

How I Became An Expert on Goods

Aspects To Put Into Consideration When Trying To Find The Drone Parts Online Shop

Technology has optimized several areas including online businesses. It is possible that business owners are running their stores on the multiple business pages online. It is enough strategy to prove that persons operating their business on the online pages are enjoying the amazing advantages. It is possible that you are missing the credible benefits of running your store online if you are not yet in to online business. There are several drone parts online stores that you can access if trying to find one. Therefore, it requires you to be meticulous when trying to find the drone parts online store at all points. Below are the factors to consider when looking for drone parts online stores.

Initially, you need to look at the existence of the company. It can be advisable if you can manage to visit the online stores before you make any order. It is a way to ensure that you van be sure of the drone parts you are buying from the online store. You can buy the long lasting products when you take your time to visit the store and see all the products they offer.

It is necessary to look at the cost of the drone parts once you spot an online store. It can be wise if you can check the price of various stores at first. It needs you to negotiate on the price of the drone parts you can manage to pay immediately after delivery with the company. These can make sure you can manage to pay the full amount of money at a go. Therefore, you can avoid some economic issues with the drone parts vendors.

Again, you need to be certain with the drone motors that you need at that particular time. There are stores selling specific drone parts such as the drone motors specifically and the drone flight controllers. It can be wise if you can only get in touch with the vendor selling the drone parts that you need to buy.

The delivering strategy for the online store you choose need some consideration. It needs you to make sure you have the online store that provide the delivering tracks to the customers. Choosing such drone parts online stores can make sure you can only spend purchasing the drone parts that you need only. Selecting such companies, you can be sure that you can get the full parts without any complication of any part missing. Looking at the stated features you can manage to get the best drone parts online store.

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Debunking 4 Myths about Cloud Business VoIP Phone Systems

Some myths in life are perfectly fine to be left as-is. For example, even the most practical of parents don’t want to be responsible for shattering their young child’s belief that Santa Claus lives in the North Pole with a tribe of friendly reindeer and elves. And what parent hasn’t silently said a “thank you” to the great soul who invented the Tooth Fairy. Seriously: is there a better bargain in the world than spending a few bucks to have a child look forward to losing a tooth vs. dread it?

voip business phone systemsHowever, there are some persistent myths that aren’t fun or functional — and like many disruptive technology-led solutions, cloud business VoIP phone systems are caught up in the misinformation net.

Fortunately, debunking these myths doesn’t take a lot of heavy lifting. It simply takes clear, basic facts. To that end, here are 4 things that you need and deserve to know about cloud business VoIP phone systems that you typically won’t hear from conventional landline phone system vendors, consultants, and other folks who have a vested interest in keeping you from the truth:

Myth #1: Cloud business VoIP phone system calling quality is inferior to a conventional landline phone system

The Truth: Cloud business VoIP phone system calling quality is actually superior to a conventional landline phone system. This is because cloud systems use certified VoIP phones that are designed to convert standard analog audio into crystal clear digital packets. The result is consistently outstanding call quality, regardless of what other users are doing on the network (e.g. sending emails, watching videos, surfing the web, and so on). Conversely, conventional landline phone systems essentially use degraded copper wire technology that was invented in the 19th century, and has not fundamentally changed in the last two centuries.

Myth #2: Cloud business VoIP phone systems aren’t suitable for startups and small businesses.

The Truth: Cloud business VoIP phone systems are ideal for startups and small businesses, because they are extremely affordable vs. conventional on-premises systems — both to setup, and to maintain. What’s more, businesses can start with less than 5 users, and scale up as required to over 5,000 users. That’s why both small startups and large enterprises are switching to cloud business VoIP phone systems. It simply makes bottom-line sense.

Myth #3: Cloud business VoIP phone systems aren’t as reliable as conventional landline systems.

The Truth: Conventional phone companies “go to the well” on this myth often in order to avoid losing customers. As you might expect, the truth is a very different story! Cloud business VoIP phone systems are actually more reliable than conventional systems, because they leverage multiple automatic backup and failover systems (learn more about these here). That’s why during brownouts and blackouts, when businesses with conventional landline phone systems cannot even get a dial tone, businesses with a cloud solution are making and receiving calls without any issue.

Myth #4: Cloud business VoIP phone systems lack solution control.

The Truth: Cloud business VoIP phone systems empower businesses with unprecedented control over all aspects of the solution via a simple-to-use web interface, which can be accessed from any computer, laptop, tablet or device — anytime, anywhere. Instead of having to “call the phone company” and wait days or weeks for a technician to make a change, businesses can easily adjust call flow rules, forward calls, add extensions, and so on.

The Bottom Line 

When it comes to making smart and successful decisions, businesses need to empower themselves with FACTS and steer clear of MYTHS. Keeping the above in mind will help you understand why a cloud business VoIP phone system makes sense — especially when it comes to your bottom line.

To learn more, contact the DigitalPhone.io team today. Your consultation with us is free, and we’ll gladly provide you with a live, guided demo of our solutions and services.

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Purchasing Refurbished Electronic Products

If you choose to buy a used item, it is a brilliant idea since you will save lot of cash by avoiding the new products that are extremely expensive to ensure manufacturers are flying high in regards to profits. The devices are usually at the highest price since the company will be looking to make profits due to the hype. Therefore, one can consider shopping a refurbished gadget and enjoy low prices in the process.

The term refurbished should not discourage you from purchasing because chances are you can also get a product that has not been in use for long. It is common for some consumers to returns products if the gadgets do not meet the right standards of packaging. For example, if one does not enjoy the packaging or when the item has a default, they will not hesitate giving it back to the manufacturer for a refund or an alternative product. The companies are open to taking in faulty gadgets and work day and night to ensure they are function before selling them again.

If you are lucky enough, you can get a quality product that does not have even a single scratch and if you get an old one, do not worry since the firm assures you of high standard maintenance practices. Some of the products you can buy are phones from brands like Apple and Samsung. They have multiple products like iPhones, Galaxy and iPhone x. If you decide to shop for new products from the shops, they will cost you a fortune.

How to Go about Shopping for Refurbished Electronics
Whenever you want to buy a used phone, you should work with stores who have reputation and enjoy massive customer support. The chances are that you will get a quality product since such outlets always test their products and ensure they are functional before selling them. They work hard for an excellent image in the business. A store that has a high rate of traffic as the customers buy products is the best place to purchase your electronic gadgets.

Ways You Can Buy Used Electronic Devices
When browsing on online shops do not just stick to the elements of a gadget and the costs. Look at the features and also visit the forum on the website to identify the interaction between the company and the clients. Be careful in this process and concentrate on the details to improve your shopping experience. Consider the ratings and the reviews from other uses of the products.

Compare various outlets before concluding. You should also check on the after sales terms like warranties and shipping to ensure that they are friendly to your intentions. Again do not forget to look at the terms and conditions to determine if there is a return goods policy that can affect you if you find your product faulty.

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Simple Means to Get to Intelligent Security

When you happen to be looking for security then you will have to make sure that you have looked for a relevant place that you can be able to have the required security since you will need to have one that is going to be keeping you safe. Thus the necessity to ensure that you have the applicable security like trapwire security where you can be competent to have the necessary defense that you may be looking for hence the want to make assured that you have a know how the corporation works in order to have the mandatory safety.

If you come to think of it Trap security do give their customers the topmost notch safety from the appliances that can be able to help in the keeping of the place that you will be remaining secure for instance they can have the protection cameras fitted for the surveillance issue also they can install alarms. In case there is someone who happens to get to a place and they do not have the code to the place then they will trip the alarm causing the company security members to come and see if there is an issue that has happened or observes by camera.

The other thing that you can also have to observe when you are going to be getting security like trap wire is to make sure that in case you have an incident that has occurred then you can be able to have the confidence that they can be able to investigate the issues. Therefore the necessity to make sure that you have a method by which you can be able to have the required means by which you can have the required investigation launched so as to get the outcomes of the problem.

This company that is the trapwire security also have a way by which they can be able to detect the threat in case you happen to be in danger then you can be able to have an easy time since you will be protected from the threat even before it occurs hence the need to have the relevant way that you can be able to have a security company that is going to be having to provide you with the best of the security hence the need to make sure that you have one that is going to be protecting you at one point.

This security ascertains that when you are going to be having the security issue then they have the obligation of notifying the person that needs to be notified when they are going to be needing this hence the need to make sure that you can be able to have the relevant way to notify the authority in case of an issue that may concern the authorities.

Doing Installations The Right Way

Benefits of Hiring a Professional to Repair the Garage Door

The garage door normally is used by good number in having their cars well stored.Since it may get damaged with time you need to get the expert to do the maintenance.To have it well repaired you have to go for the professional to help you in repairing, doing this you will benefit in many ways.There is the safeness of using the professional to do the work for you, thus making you to be free from any of the cases of injury.Instead of doing the replacement seek to do the right thing you can do as you progress all along.

Have the maintenance done by the expert has he will stand to save time.If the renovation takes you to a short time when done by the professional it is better you hire him.Get the expert to do the job for you if you have the believe that he can do the best work.Feel free to get the help that you need from the professional.

Get to come home with the expert to do the repair has you will benefit from the warrant.If you hire him to do the work it will now be easy.All you may need will now happen, thus important to hire them.This gives you the assurance to be more secure in terms of the security of the warrant.

You will save money that you may have to use in buying any of the new door to replace if you happen to have the expert doing it for you.The expert will now do the repair in the best way possible as you hire the expert.All the plans you have at heart will be met with the hiring of the expert who has the ability to do the repair of your garage.Prefer to hire the skilled person to help in doing the repair for your garage, door to help in serving or rather storing of any car you own.

Chances of the work done in the convenient way are very high, just seek to hire the expert.If the expert is hired to have the right work done, then you will experience the success you need.If you have the door serving you well then you need the professional ho has the best skills to do it best. You need to have the best stand as you seek to hire the expert doing the work.

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